Privacy Policy

Welcome to Perfect Service Provider ("we," "our," or "us"). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you utilize our CRM platform and our integrated Meta (Facebook/Instagram) Lead Generation services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide our customized CRM and lead management workflow, we collect the following types of information:

• Information via Meta APIs (Lead Retrieval): When you connect our CRM app to your Meta Ads/Facebook Pages, we collect lead information generated through your Lead Generation Forms. This includes but is not limited to: Full Name, Email Address, Phone Number, and any custom questions answered by the users on your lead forms.
• Account Registration Data: Information you provide when creating an account, such as your name, business email, and password.
• Usage and Technical Data: Information collected automatically when you access our platform, including IP addresses, browser types, device information, and log data.

2. How We Use Your Information

We use the collected data for the following specific purposes:

• Real-time Lead Management: To retrieve, process, and securely forward your Meta ad leads directly into your designated CRM dashboard.
• Service Delivery: To maintain, support, and optimize the functionality of our CRM system.
• Communications: To send you technical alerts, system updates, and support messages.
• Security & Compliance: To monitor for fraudulent activities, protect the integrity of our platform, and comply with Meta's Platform Terms and Developer Policies.

3. Data Sharing and Disclosure

We respect your privacy. We do not sell, rent, or trade your personal or lead data to third parties. We may share information only in the following scenarios:

• With Your Consent: We will share data with third-party tools or integrations only when you explicitly configure and authorize those connections within our CRM.
• Service Providers: We may share data with trusted third-party vendors who assist us in operating our platform (e.g., cloud hosting or database services), subject to strict confidentiality agreements.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Data Security and Retention

• Security: We implement industry-standard administrative, technical, and physical security measures (including encryption) to safeguard your data against unauthorized access or disclosure.
• Retention: We retain lead data and user data only for as long as necessary to fulfill the purposes outlined in this policy or as required to maintain your active CRM account.

5. Compliance with Meta Platform Policies

Our integration with Meta APIs strictly complies with the Meta Developer Policies and Platform Terms. We ensure that:

• Lead data fetched via the leads_retrieval permission is explicitly used only to provide CRM lead-management features for authorized users.
• No platform data is repurposed for independent marketing, profiling, or unauthorized data brokering.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data stored within our CRM. You can manage your lead preferences or request data deletion at any time by contacting us through the details below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: